Billing & Insurance

FAQs

Cancellation Policy

We ask for 24 hours' notice for any cancellations. Missed appointments or late cancellations may be charged the full session fee of $140.

Accepted Insurance Providers

• Blue Cross Blue Shield (most plans)
• Educators Mutual
• Public Employees Health Plan
• Select Health (except Select Health Medicare, not all providers on Select Health Signature or Share plans)
• HMHI-BHN (Huntsman Mental Health)
• Optum/United Behavioral Health

We strongly encourage you to contact your insurance directly to verify the provider you see is on your specific plan prior to your scheduled appointment.

 

What will my insurance cover?

We strongly recommend contacting your insurance provider directly to understand your mental health benefits prior to your first appointment. Here are a few questions to consider asking:

• Do I have mental health coverage?
• Is my plan subject to a deductible?
• What is my copayment or coinsurance after meeting the deductible?
• Is there a limit to the number of therapy visits per year?
• Do I need prior authorization?

 You may also be asked for “CPT codes” for therapy services. Here are the ones we commonly use:

Payment

We accept all major credit cards, HSA/FSA cards, and payment through our secure client portal. Payment is due at the time of service unless otherwise arranged.

 

Good Faith Estimate
( for Private Pay Clients only)

Under the No Surprises Act, you have the right to receive a Good Faith Estimate for the total expected cost of your therapy services.

Here’s what you should know:

• You can request a Good Faith Estimate before scheduling or at any time.
• You’ll receive the estimate in writing at least 3 business days before services begin.
• If your bill is at least $400 more than your estimate, you have the right to dispute the charge.
• We recommend keeping a copy of your estimate for your records.

For more information, visit www.cms.gov/nosurprises or call 800-985-3059.